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que sgue de´psues de haber decargado un archivo de BIOS

HP Recommended
HP 240 G7
Microsoft Windows 10 (64-bit)

Hola amigos  buenas tardes me contacte con el soporte técnico de hp para poder restaurar mi laptop ya que al encenderla me manada actualización del BIOS pero hace todo el proceso y se reinicia y vuelve con el mismo proceso y después de tres reinicios sale un mensaje de BIOS corrupted.

 Soporte técnico me dijeron que descargue un archivo y que realizare lo 11 pasos a seguir y ya los termine pero ahorita que quiero entrar ya no se puede acceder a la pagina para saber que sigue.

Alguien  me puede ayudar.

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HP Recommended

@fmimiaga

 

Thank you for visiting our English HP Support Community.

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Or, if you prefer, you can visit the HP Community in Spanish and post your question there so you can get support in Spanish.

 

Thank you for your understanding.

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