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"Bootmgr is missing" after use of Recovery Disks
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Provost
Posts: 44,861
Member Since: ‎09-24-2010
Message 21 of 29 (1,466 Views)

Re: "Bootmgr is missing" after use of Recovery Disks

Hi,

 

The link should be working now Smiley Happy

 

DP-K

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Microsoft MVP - Windows Insider

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Posts: 6
Member Since: ‎04-15-2013
Message 22 of 29 (1,460 Views)

Re: "Bootmgr is missing" after use of Recovery Disks

yes it is now thanks  downloading now   When I am finished can I just use the OEM code that is on the bottom of my hp?

Provost
Posts: 44,861
Member Since: ‎09-24-2010
Message 23 of 29 (1,455 Views)

Re: "Bootmgr is missing" after use of Recovery Disks

Hi,

 

Yes, just enter the 25 character Product Key found on your COA Label.

 

As you are using a retail installation with an OEM Product Key, you will also ( most likely ) need to use the Phone Method to activate Windows.

 

Best regards,

 

DP-K

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Microsoft MVP - Windows Insider

Top Student
Posts: 6
Member Since: ‎04-15-2013
Message 24 of 29 (1,451 Views)

Re: "Bootmgr is missing" after use of Recovery Disks

okay I am installing and it says that I have no cd/dvd rom drivers and hp has none?  help please?

Provost
Posts: 44,861
Member Since: ‎09-24-2010
Message 25 of 29 (1,434 Views)

Re: "Bootmgr is missing" after use of Recovery Disks

Hi,

 

There are 2 common causes for this message - you may want to try the 2nd suggestion first.

 

1.  This can arise if there were errors burning the Windows 7 Image to the DVD - often burning  it at the slowest possible speed will resolve this.

 

2.  Using another PC, download the Chipset driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp49501-50000/sp49523.exe

 

Next, if you don't have an extraction utility installed, download and install 7-Zip.  Please note, if you have a 64bit installation, download and install the .msi 64-bit x64 installer on the link below.

 

http://www.7-zip.org/

 

Next, right click the Chipset installer you download, select 7-Zip, select extract files and then click Ok.  Copy this 'extracted' folder to the root of a USB drive or a blank CD.

 

When you get to install error message, plug in the USB  drive ( if you used a CD, remove the installation disc and insert the CD ) and then select the option to 'Load Drivers'  - browse to the location on the USB/CD and load the driver.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Insider

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Posts: 6
Member Since: ‎04-15-2013
Message 26 of 29 (1,426 Views)

Re: "Bootmgr is missing" after use of Recovery Disks

Ok so I am about to trash a computer that was fine 2 days ago..   I have done as you instructed and when choosing the drivers it says incompatible  or wrong driver   what gives?

Provost
Posts: 44,861
Member Since: ‎09-24-2010
Message 27 of 29 (1,407 Views)

Re: "Bootmgr is missing" after use of Recovery Disks

[ Edited ]

Have you tried burning the ISO again?

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Microsoft MVP - Windows Insider

Top Student
Posts: 6
Member Since: ‎04-15-2013
Message 28 of 29 (1,392 Views)

Re: "Bootmgr is missing" after use of Recovery Disks

I got it fixed by using another operating system that we bought yesterday  for some reason 7 will not work no matter which one I use.

Honor Student
Posts: 3
Member Since: ‎06-14-2014
Message 29 of 29 (74 Views)

Re: "Bootmgr is missing" after use of Recovery Disks

[ Edited ]

 

The link http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-80183-1&cc=us&lc=en&dlc=en that you posted on ‎01-23-2011 05:53 AM  doesn't work. I just paid $40.00 for a retore USB drive for my wife's HP Pavilion dv6-6108us. Her HDD failed, and i replaced it, but couldn't find her original disks.

 

As soon as the USB drive arived last week, I inserted it, and booted from it, choosing the restore option.  I recieved a message saying the restore was successful, but  after the first restart, I recievean the erreor message "BOOTMGR image is missing Press Ctrl+Alt+Del to restart."

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