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‎01-11-2023 10:11 AM

HP Recommended

Btw the 5. point helped me it seems until now, I share the link:

 

https://techwiser.com/fix-event-log-service-is-unavailable-windows-10/

 

Greetings.

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‎01-11-2023 11:50 AM

HP Recommended

Restoring the directory according to point 5 did not help. When trying to start the HP PC Hardware Diagnostics Window, the message "The Windows Event Log Service must be running" still appears. I checked everything according to points 1 to 4 as well, but no deviation from normal was found.

Regards

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‎01-11-2023 06:35 PM

HP Recommended

Try updating version 2.1.0.0 (released yesterday)

 

https://apps.microsoft.com/store/detail/hp-pc-hardware-diagnostics-windows/9P4PNDG7L782

old Verison 2.0.0.0 was not working.

 

This worked for me.

3 people found this reply helpful
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‎01-12-2023 08:31 AM

HP Recommended

Thanks for the tip! That helped. I just had to uninstall HP PC Diagnostics Windows first, because trying to just install the new version over the old one ended up with the notorious message "The Windows Event Log Service must be running".

Everything seems to be OK now.

1 person found this reply helpful
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