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Locked

‎12-20-2018 02:34 AM

HP Recommended
Product: ZBook Studio G3

Hi

When I try to contact support I get the message "This product is no longer serviced by HP", even though I have 17 months left.

How can I get HP to repair my computer?

 

Regards,

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-20-2018 08:05 AM

HP Recommended

@OpSFA


Sorry, but this is just a community self-help forum staffed mostly by volunteers and we are not authorized to deal with warranty service or equipment replacement issues.  For these issues, you will need to contact HP Customer Support directly.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (800) 474-6836



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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1 REPLY 1

‎12-20-2018 08:05 AM

HP Recommended

@OpSFA


Sorry, but this is just a community self-help forum staffed mostly by volunteers and we are not authorized to deal with warranty service or equipment replacement issues.  For these issues, you will need to contact HP Customer Support directly.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
If you have trouble finding a phone number, then try: 1 (800) 474-6836



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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