01-26-2018 03:54 PM - last edited on 01-28-2018 05:33 PM by Cheron-Z
The new laptop restarts every 2-3 hours of operation. bios F.20. [edit s/n AMD A12-9720P RADEON R7, 12 COMPUTE CORES 4C+8G -8333 28.31
01-26-2018 06:24 PM
Do you know when your problem started? I posted about randomly restarting today as well. It is happening on 2 different HP laptops we own. Trying to figure out if there is a known issue with some HP laptops. I troubleshooted as much as I possibly could.
Here is my post:
03-01-2018 02:06 AM
Make, Model and OS please.
Have you made a Recovery Media?
Have you done Back-Ups
This may well be a Microsoft Windows update induced problem.
So if the only common factor is the OS, apart the Make HP, and without the details we cannot tell.
So add more pieces to the jig-saw.