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HP Recommended
HP Pavilion Notebook - 17-g188cy (ENERGY STAR)
Microsoft Windows 10 (64-bit)

my hard drive died and I do not have a copy of restore. is there a way to do this from usb? i cannot do it from cloud as it is for windows 10 64 bit

1 REPLY 1
HP Recommended

Hi:

 

Since your notebook is not supported by the HP cloud recovery tool, you can reinstall W10 for free by making bootable USB installation media with the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Pavilion 17-g100 Notebook PC series Software and Driver Downloads | HP® Customer Support

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