in hp probook 440 laptop while power on hp file installer screen appearing ,after that red screen factory processing error occurred
945:*** Error *****an error has occured during the 1st ofline phase!
failure spawning c:\error_failed_to _apply_baseimage.exe
createProcess(c:\error_failed_to_apply_baseimage.exe)returned
2.the system cannot find the file specified.
lastBTODir:
LastBTOScript:c:\appl.zip\init\init.bto
please press either ctrl+Alt+C or Shift+F10 to open a command window and collect c:\system.sav.7z for issue reference.
please give me a solution for backup my backup data.