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WRinNC
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replaced internal battery on HP Pavilion15 laptop. Now I cannot turn on the laptop plugged in.

ExamplPavilion 15-cc183cc
Microsoft Windows 10 (64-bit)

I replaced the internal battery today. After putting Laptop back together, it will not start back up. There is nothing wrong with the charger. I was working up until I took the laptop apart.  The light stays on for 1 second. Do I have to take the laptop apart again, remove the battery, hold button for30+ seconds then put it back together? If that does not work, then what? I hate the fact that all new Laptops seem to have internal hard to replace batteries.

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HP Recommended

replaced internal battery on HP Pavilion15 laptop. Now I cannot turn on the laptop plugged in.

 @WRinNC
Thank you for posting on the HP Support Community.

  • Have you tried a different battery? Is battery from HP store or from the retailer?
  • Have you tried using the computer only with ac adapter?
  • Have you checked with an old battery?

Keep me posted for further assistance. 

ECHO_LAKE
I am an HP Employee

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