cancel
Showing results for 
Search instead for 
Did you mean: 
Thirza1
New member
2 1 0 0
Message 1 of 5
149
Flag Post
HP Recommended

Solved!

reset my laptop

Windows 10 home
Microsoft Windows 10 (64-bit)

Hello, 

I have  a problem. 

I want to reset my laptop, because it`s very slow. I have already used different ways to reset the laptop. But it do not works.

The laptop tells me to install the installation or recovery media from Windows to continue resetting. But i don`t now how. Can someone help me please.

4 REPLIES 4
Highlighted
Level 15
Level 15
18,214 18,159 1,699 3,990
Message 2 of 5
131
Flag Post
HP Recommended

Solved!

reset my laptop

@Thirza1 

Resetting a Win10 laptop will not make it run faster; just the opposite!  Resetting it will cause Windows Update to start up again, to bring your Win10 version up to date, and that will practically bring the laptop to a halt.

 

How old is the PC?

 

And, how long has it been running slow?

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Reply
0 Kudos
Thirza1
New member
2 1 0 0
Message 3 of 5
122
Flag Post
HP Recommended

Solved!

reset my laptop

@WAWood

I have got this laptop from my brother, but all of his data and documents are on this laptop. So i want to remove evrything by resetting. 

This laptop is 4 years old, but it is not used the last 1,5 years.

Reply
0 Kudos
ronniee812
New member
1 1 0 0
Message 4 of 5
84
Flag Post
HP Recommended

Solved!

reset my laptop

I  cannot reset my password on  my notebook or gain internet access, it is in airplane mode

Reply
0 Kudos
HP Support Agent
HP Support Agent
487 487 17 41
Message 5 of 5
38
Flag Post
HP Recommended

Solved!

reset my laptop

@ronniee812 Welcome to HP Community!

 

  • Please provide the correct product number.
  • Which password you would like to reset. It is a windows login password or BIOS password?

 

Please refer to the following link to troubleshoot the network and internet troubleshooting.

 


Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation