Pegasus69 Honor Student
Honor Student
2 0 0
Message 1 of 2
94
Flag Post

restoring an older Pavilion laptop

Pavilion g7-1113cl
Microsoft Windows 7 (32-bit)

My laptop crashed. i restored it factory reset, Win 7 32bit. it was running, when i downloaded Avast anti-virus it shut down. now even doing the F11 trick it gets an under-water looking graphic with a black box that has X:\windows\system32\cmd.exe it will not go beyond that. sigh. i am broke cannot afford repairs, help.

1 REPLY
Highlighted
Distinguished Professor
Distinguished Professor
5905 200 510
Message 2 of 2
73
Flag Post

restoring an older Pavilion laptop

Hi

 

Some of what follows may be of value....

 

W7 and 10 Repair.png

 

 

This may require another PC.

Find and Download your .iso from…
(You will need a NON_OEM key for W7;
W8.x and W10 should activate automagically from their embedded licence key.)

https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10

For when it’s a NON MS OS ( iOS / Linux ) creating the install media.
www.microsoft.com/en-us/software-download/windows10ISO

A 3rd party site like…
heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-and-office-iso-download-tool

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
It has NO actual HP software/drivers included, it may enable XCOPY of the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G:, mine’s S:
C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)
C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb

Try C: or X:

At the C:\ prompt, type cd boot and press <Enter>.  
At the X:\ prompt, type cd boot and press <Enter>.
At the C:\Boot prompt, type these commands and press Enter after each command.
At the X:\Boot prompt, type these commands and press Enter after each command.
bootrec /FixMbr
bootrec /FixBoot
bootrec /RebuildBCD
Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation