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HP Recommended

HP Officejet Pro 6970 All in one series

screen says printer was turned off incorrectly, Turn off and turn on again.  Screen says there is a paper jam, but there is NO paper jam.

"If problem continues, contact HP"

 

1 REPLY 1
HP Recommended

@auntmercypeg 

 

Even NO physical paper jam. Please follow the process to remove paper jam to clear the error.

 

Regards.

BH
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