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larew Honor Student
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spectre laptop cracked screen

HP spectre laptop
Microsoft Windows 10 (32-bit)

I need help. I opened my laptop, spectre. Screen cracked in the lower right hand corner. The laptop hasn't been dropped or stepped on , or hurt in any way. What do I do to get this fixed? 

 

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spectre laptop cracked screen

Spectre 13-v "world's thinnest"? Where are you located (country)? 

 

It is not going to be covered by warranty and that part (if I have your model correct) is very very expensive and hard to locate. 

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larew Honor Student
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spectre laptop cracked screen

I am in TN, Why would a screen crack? Nothing has happened to the screen.  Screens shouldn't just crack on an expensive laptop? Thanks.

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spectre laptop cracked screen

The laws of physics would agree that screens do not "just crack". Some external force has to be applied. That is why screens are only covered under "accidental damage" insurance and not warranty. 

 

Nevertheless we get lots of claims of spontaneous cracking. It has never happened to any laptop I ever owned but it's like spontaneous human combustion...likely has happened somewhere, sometime to somebody. 

TimM82 Honor Student
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spectre laptop cracked screen

Do you own a HP Spectre? If you do ever buy one, I bet you'll want to retract these statements.

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spectre laptop cracked screen

I do have one. Had it for 2 years. Use it almost every day. No crack. No retraction. 

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TimM82 Honor Student
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spectre laptop cracked screen

Do you work for HP?

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spectre laptop cracked screen

I absolutely do not. 

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