04-15-2017 07:42 PM
I need help. I opened my laptop, spectre. Screen cracked in the lower right hand corner. The laptop hasn't been dropped or stepped on , or hurt in any way. What do I do to get this fixed?
04-18-2017 05:27 AM
The laws of physics would agree that screens do not "just crack". Some external force has to be applied. That is why screens are only covered under "accidental damage" insurance and not warranty.
Nevertheless we get lots of claims of spontaneous cracking. It has never happened to any laptop I ever owned but it's like spontaneous human combustion...likely has happened somewhere, sometime to somebody.