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HP Recommended
HP Pavilion Gaming - 15-ec0102ax
Microsoft Windows 10 (64-bit)

HI.

can someone advise me why my new lappy wont allow me to take a photo screen shot from my navman site, i have installed uninstalled and reinstalled but still wont allow me to do anything but play the 5 min vid. It works ok on old lappy though.

it directs me to microsoft support who are no support at all

.

1 REPLY 1
HP Recommended

Hi@GARY54-T, Welcome to the HP Support Community!

             

To perform a screenshot you can press the Windows key and PrtScn key together and the screenshot will be saved in Picture > Screenshots

 

If you want to only save part of the screen you can use the snipping tool which you will find in the apps of the OS.

 

Hope this helps! Keep me posted. 

 

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Have a great day! 

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