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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-22-2017 04:46 PM

HP Recommended
Product: pavilion 15-AB063CL
Operating System: Microsoft Windows 8.1 (64-bit)

I used :Media creation tool to upgread my windows 8.1 to windows 10 .

after all prosses  it end to Checking for Updates .....

it is been 6 hours passed and still is showing : checking for update.

when i check properties on This PC , still showing windows 8.1

how to fix this upgreading issue???????????????

and this runing  check for update???

or

how to upgread my windows to 10  if there is any other sloution ??????

 

Thanks

if possible please email me , your sloution

2 REPLIES 2

‎04-22-2017 06:56 PM

HP Recommended

Hi,

 

Did you upgrade your machine during FREE OFFER period ? No more free update after that.

 

Regards.

BH
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‎04-23-2017 02:35 AM

HP Recommended

no  ,today i tried , 

i had windows 10 but  i had to reset my lptop 

original windwes was 8.1 

that is why i am trying to upgread to 10 ,

 

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