when i put my put my laptop in sleep mode its not coming back until i hardr eset it why ?

[manik9897]

when i put my put my laptop in sleep mode its not coming back until i hard reset it why ?

[zoey7886]

@manik9897, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your HP laptop! 

We're thrilled to have the opportunity to assist you and provide a solution.  

'm sorry to hear you're having trouble with your HP laptop. Sleep mode issues can occur for various reasons, and troubleshooting may involve several steps. Here are some possible solutions:

Check Power Settings: Ensure your power settings are configured correctly:

• Go to Control Panel > Power Options, and check your current plan settings.
• Make sure sleep mode settings are configured properly under "Advanced power settings."

Update Drivers: Outdated or corrupt drivers can cause sleep mode issues. Check for updates for your chipset and other drivers via:

• Device Manager
• HP Support Assistant

BIOS Update: Sometimes, a BIOS update can resolve power management issues. It is recommended to check if there is a BIOS update available for your model on the HP Support website.

Check for Software Conflicts: Background applications or system processes may interfere with sleep mode. Try closing unnecessary programs before putting your laptop to sleep.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,