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‎01-24-2020 07:55 PM

HP Recommended
Product: Pavilion dv7-6c95dx all in one entertainment pc
Operating System: Microsoft Windows 7 (64-bit)

i have a Pavilion dv7-6c95dx all in one entertainment pc with windows 7 home premium but theres no way i can obtain a iso image and that dosnt make sense i get windows 10 for free but i have to have a genuine copy of windows running in my pc  so a bootleg wont work and all i want to do is factory reset it but it keeps saying operating system not found there are a lot of popular things in this pc like beats from dre and win 7 is one of the mos liked versions of windows  it just seems like bad business not to be able to obtain a ios image and it doesnt pay for me to purchase windows when i get it for free  i tested my hd it passed and when i repeatedly hit f11 nothing happens

4 REPLIES 4

‎01-24-2020 09:14 PM

HP Recommended

@Billyjo1 

 

Is your machine running Windows 7 or Windows 10 ?

 

(a) Windows 7: Please use Cloud Recovery tool

 

          https://support.hp.com/us-en/document/c06162205

 

(b) Windows 10 (with free upgrade) Please use

 

              https://www.microsoft.com/en-us/software-download/windows10


The tool will allow you to make a bootable installation media (USB/DVD) and you can use installation media to install.

During the installation process if you are asked to enter a product key, check the 'Skip' box and W10 will install and then automatically activate once you are connected to the internet using the key embedded in BIOS of your machine.


Then you can install the drivers and available software you need from your PC's support page. Normally few Windows 10 updates can install nearly all drivers for you.


Regards.

 

          

BH
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‎01-25-2020 01:26 AM

HP Recommended

i was trying cloud recovery but  pavilion isnt on the list it jumps right to pro its windows 7 home premium its kinda sad cause i had a pavilion desktop for years it was so reliable since then in ow have 2 pavilion laptops and both have issues it actually makes me miss my desktop i do alot on android studio and the acer laptop has no memory once i put python and android studio and it gives me low memory notifications constantly and my browser is always crashing lol

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‎01-25-2020 01:32 AM

HP Recommended

i mean if 7 home premium on  elite notebook is the same i can make a bootable usb but will that work

 

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‎01-25-2020 03:58 AM

HP Recommended

Heidc 11-11-19.png

 

https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-dv7-6c00-entertainment-notebook-pc-seri...

 

 

ELSE computer surgeons .  com   may have a recovery kit.

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