windows 10 home with spectre seem to stuck with windows update

[art7d]

my new Hp laptop stuck with windows update problem is the update file KB4338825 cannot installed when restart it show " we couldn't completed update undoing change" every time and i can't disable auto update so it happend in loop can anyone point me how to solve this ? please

[Paul_Tikkanen · Accepted solution]

Hi:

See if you can prevent the update from installing by running this utility...

https://support.microsoft.com/en-us/help/4026726/windows-hide-windows-updates-or-driver-updates

[art7d]

thank you It solved the current problem for now hopefully issue cause by update file . Agian thank you

[Paul_Tikkanen]

You're very welcome.

[art7d]

I found permanet solution now . I suspect it cause by  need to update  HP assistant and updated  every driver and important updated frist before update window for me after I'm updated HP assitant the driver and any update I can't install before now all updated and then I'm try to updated window agian and it install fine just need to update information for the forum