windows 10

[Michaelt71]

 

I’ve deleted some files and apparently I deleted the windows of my laptop. Now I’m at a blue screen that gives me 6 options system reboot (but that doesn’t work sense I need a disk to identify windows). System image recovery (doesn’t work), system repair, command prompt, setup setting,  go back. So which one do I pick and what do I do.  

[WAWood]

@Michaelt71 

If you deleted critical Windows files, then NONE of those are going to work.

You should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

[Paul_Tikkanen]

Hi, @Michaelt71 

Your notebook is not supported by the HP cloud recovery tool.

You have two options...

1. Order recovery media from HP at the link below.

https://support.hp.com/us-en/mediaorder/HP-15-f200-Notebook-PC-(Touch)/7630399/model/8788164/softwar...

2. Clean install W10 for free by making a bootable W10 installation flash drive using the media creation tool at the link below.

https://www.microsoft.com/en-us/software-download/windows10

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

https://support.hp.com/us-en/drivers/selfservice/hp-15-f200-notebook-pc-touch/7630399/model/8788164