• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-31-2017 01:39 PM

HP Recommended
Product: 15-f039wm
Operating System: Microsoft Windows 8.1 (64-bit)

I need a link to the OEM version of Windows 8.1 that will match the factory installed version on this laptop and recognized by the UEFI BIOS. I've replaced the failed hard drive.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-31-2017 01:56 PM - edited ‎05-31-2017 01:59 PM

HP Recommended

Microsoft pulled those downloads a long time ago. Your best bet is to try to order the recovery disk from HP, which they will sell for a nominal charge. 

 

See Order Recovery Media link here:

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-f000-notebook-pc-series/7137590/model/7311084

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-31-2017 01:56 PM - edited ‎05-31-2017 01:59 PM

HP Recommended

Microsoft pulled those downloads a long time ago. Your best bet is to try to order the recovery disk from HP, which they will sell for a nominal charge. 

 

See Order Recovery Media link here:

 

https://support.hp.com/us-en/drivers/selfservice/hp-15-f000-notebook-pc-series/7137590/model/7311084

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

Was this reply helpful? Yes No

‎06-01-2017 01:56 AM

HP Recommended

HP doesn't have stock, thanks to 3rd parties i was able to acquire a USB recovery drive. Thanks for the info Huffer.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.