wins8.1 & 10 operating ?

[Evie1234]

Hi

Yes I have shared the same shots as previous, because this is the issue I'm facing!

Was wondering if you understand my issue?

I know I can resolve updates issue with downloading the update from m/s, but this doesn't resolve the issues I have with rest of the pc.

As I said in my previous post, the issues are with the task manager.

Could you explain to me why the pc runs fine when i first reset or refresh ? then if I click on any of the tabs in task manager the task manager changer it's look and pc doesn't work right.

This is not how its supposed to work. 

I have used wins 8.1 for 3 years and never had this problem.

If I reinstall everything it should work as a new computor right?

This is not the case the above issue still happens then.

Regards

Evie

[Dvortex]

Hello, @Evie1234

Let's try and use HP Support Assistant to download the necessary drivers to update the old ones.

HP Support Assistant is a software program designed to help you keep your computer in working order, prevent potential problems from arising, and resolve problems quickly and easily. The program also provides valuable system information that you need when troubleshooting computer problems. Please go to http://hp.care/2gFA6Q8 to install the HP SA if you do not have it already.

Also, if you have the HP SA installed then go to http://hp.care/2gqoIri and follow the steps under “Checking for HP updates’ to find and install the updates.

Please let me know if this resolves the issue, or if you require further assistance.

Cheers 🙂

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