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‎09-06-2022 03:14 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e1000 (53G38AV)
Operating System: Microsoft Windows 10 (64-bit)

Добрый день. Два дня пытаюсь скачать драйвера с сайта. Выходит надпись "Пожалуйста ждите, идет подбор драйверов для вашего продукта". Максимально я ждал полтора часа, так ни чего и не вышло. Прошу предоставить прямые ссылки для скачивания драйверов, или предложить другой вариант решения проблемы.

Category:
2 REPLIES 2

‎09-06-2022 07:40 AM

HP Recommended

Hi:

 

For best results, you have to use Microsoft Edge to get to the driver pages to load.

 

There are no W10 drivers for your model notebook, only W11.

 

If you can connect to the internet, upgrade to W11 and then install the drivers, or clean install W11.

 

Paul_Tikkanen_0-1662471427978.png

If there is a specific reason you only want to install W10, you can try the software and drivers from the 16-e0000 model series.  Do not use any of the BIOS or firmware files.

 

Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 Software and Driver Downloads | Підтримка користува...

 

Paul_Tikkanen_1-1662471618064.png

 

 

 

 

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‎09-06-2022 11:24 AM

HP Recommended

Hey @Mike04091 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

Ric_Ob

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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