3 payments taken by HP on same day

[NicolaAB]

signed into HP on my mobile, got charged 3 payments immediately, only £5 but my very occasional charge is £1 a month as been retired for years- how do I query this to get a refund?  Sent messAges to 2 numbers I found on web but no reply.

thanks in hope!

[A_Gayathri]

Hi @NicolaAB,

Welcome to the HP Support Community

I understand you are facing a payment issue with HP ENVY 4524 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!