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Lori_den
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A black box that has a "c windows" at top that comes up EVERY time i go to use my laptop.

HP Recommended
HP Laptop 15-bs1xx
Microsoft Windows 10 (64-bit)

HP Laptop 15-bs1xx- Microsoft windows 10 (64 bit). 

Okay, so for past month or so, my laptop has had this black box that has a "C windows" or something at top as well as saying something about "not responding". It does it every time I go to use it and also even before then it intermittently will say not responding when I go to open chrome, which is only one I use ever. Does anyone know why these issues happen and what I can do to fix?

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iomare
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Hi,

Can you post a picture of the error here or the "Black Window"?

When it says not responding does it automatically start responding again?

 

Let me know,

David

 

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