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SenthilKNM
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A potentially unwanted application, threat is present in the UEFI Partition-UEFI infections

Microsoft Windows 10 (64-bit)

When ever I use Google chrome browser I receive multiple ESET warnings for A potentially unwanted application, these warnings appear everytime I open Chrome browser inspite of cleaning by ESET.  As per ESET support team issue is due to some firmware, appended below mail communiction from ESET;

We can see below detection in the provided log;

 

\\Uefi Partition » UEFI » uefi:\\Volume 2\Firmware Volume Image {20BC8AC9-94D1-4208-AB28-5D673FD73486}\Volume 1\ComputraceComponents - a variant of EFI/CompuTrace.A potentially unsafe application - action selection postponed until scan completion

 

It means that the threat is present in the UEFI Partition. UEFI infections are very specific to the hardware firmware that they infect, ESET can only detect and notify you of a UEFI infection.

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HP Recommended

A potentially unwanted application, threat is present in the UEFI Partition-UEFI infections

@SenthilKNM
Thank you for posting on HP Support Community

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Have you tried with different browser i.e Internet Explorer or Microsoft Edge browser?
  • Have you tried uninstalling and reinstalling the Google Chrome browser?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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