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09-16-2022 11:22 PM
The warranty period of the laptop I received today (09/16/22) is only 3 months. Why don't I have a 1 year warranty?
When I checked the warranty, I saw the following information;
Warranty type: Manufacturer Warranty
Service type Wty: HP HW Maintenance Offsite Support
Status Active: Covered under Manufacturer warranty, 3 months remaining.
Start Date September 16, 2022
End Date December 14, 2022
Thank you in advance
09-16-2022 11:40 PM
You should have full 1 year warranty. For
HP HW Maintenance Offsite Support
Status Active: Covered under Manufacturer warranty, 3 months remaining
You only has 3 months.
Have you checked HP Support Assistant ? It should show 1 full year. For example
My machine had 38 months (actually 3 years) because it is a business class machine. (Note: Not all business class machines have same 2 years warranty)
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