About the warranty period

[Karaca]

Hello;

The warranty period of the laptop I received today (09/16/22) is only 3 months. Why don't I have a 1 year warranty?

When I checked the warranty, I saw the following information;

Warranty type: Manufacturer Warranty
Service type Wty: HP HW Maintenance Offsite Support
Status Active: Covered under Manufacturer warranty, 3 months remaining.
Start Date September 16, 2022
End Date December 14, 2022

Thank you in advance 

Yavuz 

[banhien]

@Karaca 

You should have full 1 year warranty. For

HP HW Maintenance Offsite Support
Status Active: Covered under Manufacturer warranty, 3 months remaining

You only has 3 months.

Have you checked HP Support Assistant ? It should show 1 full year. For example

         

My machine had 38 months (actually 3 years) because it is a business class machine. (Note: Not all business class machines have same 2 years warranty)

Regards

[Karaca]

@Banhien 

Thank you for reply;

I checked but I found same dates.

 

[Karaca]

Hello,

How can I object to my warranty period?

Thank you

Karaca