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‎11-14-2019 05:54 PM

HP Recommended
Product: HP Envy x360

After system update this morning, I am unable to open Outlook, Excel or Word.   Nothing found on internet to fix this. Anyone else know what to do?

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1 REPLY 1

‎11-14-2019 08:47 PM

HP Recommended

@cdh4m 

 

Did you pay for the product ? If not, Microsoft may disable it. By the way, what is it ? Please use the following instructions to find out the model/product of your machine:


     https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).

 

Regards.

 

 

 

BH
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