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Honor Student
Posts: 2
Member Since: ‎05-18-2010
Message 1 of 4 (33,700 Views)

An unspecified error occurred (766f6c756d652e63 3f1)



When I startup my computer HP Mini 210-1060sd, just before to enter my computer password, I have an error appearing saying


Checking file system on C:
The type of the file system is NTFS
Volume label is OS.

One of your disks needs to be checked for consistency. You may cancel the disk check, but it is strongly reccomended that you continue.
Windows will now check the disk.
Cannot open volume for direct access.
Autochk cannot run due to an error caused by a recently installed software package.
Use the system restore feature from the control panel to restore the system to a point prior to the recent software package installation.
An unspecified error occurred (766f6c756d652e63 3f1)

It does not look good.
I have found this link
Which could give the solution, but it did not work with me because with option 1, I don't have the Windows 7 DVD, and for option 2, it did not work to run the Memory diagnosis.
I look forward to hearing from you with very clear explanation to correct this error.
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Top Student
Posts: 1
Member Since: ‎08-12-2010
Message 2 of 4 (33,223 Views)

Re: An unspecified error occurred (766f6c756d652e63 3f1)

Hi Adeline,


You've probably fixed this by now, but this just happened to me.  I have an HP Pavilion dv8 and was able to fix it without a Windows 7 DVD.


Run a "Startup Repair" as follows:


  • Shut down your computer
  • After pressing the power button to start, start tapping F8 (about once per second)
  • A screen will appear with "Repair Your Computer".  This should be the first option - hit enter to select.
  • A dialog box labelled "System Recovery Options" will appear.  This says "Select a keyboard input method".  Press "Next>" for US.
  • At the next screen select your login name and enter your password.
  • On the next screen, select the first option: "Startup Repair". (There are other handy options here.)

For me it said "Attempting repairs" followed by "Repairing disk errors".


Once it was done, there was an option for "Diagnosis and Repair details."

For me this said:

  "Root cause found:  System volume on disk is corrupt.  Repair action: File system repair (chkdsk). Completed successfully."


I rebooted and everything was fine.


An easier option might be to schedule a chkdsk directly.  I ran a chkdsk without repairs earlier and it claimed everything was fine.


To schedule a chkdsk:

  • Press the Windows "Start" button
  • Select "Computer"
  • This lists Hard Disk Drives - click right on C: (the most likely suspect)
  • Select "Properties"
  • Select the "Tools" tab
  • Select the "Check now..." button
  • Leave the option checked for "Automatically fix file system errors"
  • Press "Start"
  • It should prompt for a reboot, after which it will check and fix your drive.

If that doesn't work, also try checking "Scan for and attempt recovery of bad sectors".


With neither option checked, it scans for errors without fixing.  As mentioned, it reported no errors for me, but perhaps it needs to scan after rebooting and this requires checking the first option.


I would also recommend that you order or create your recovery discs.  For the dv8, under "Support & Drivers" I was able to access a manual called "Backup and Recovery User Guide".  This has a section called "Creating recovery discs."  You might also find this on your computer by search for "creating recovery discs" under "Help and Support".


Posts: 1
Member Since: ‎03-24-2012
Message 3 of 4 (27,418 Views)

Re: An unspecified error occurred (766f6c756d652e63 3f1)

hi dis is madhu i am facing d same pro now may i know how u solved dis pro please


Posts: 1
Member Since: ‎04-08-2015
Message 4 of 4 (8,875 Views)

Re: An unspecified error occurred (766f6c756d652e63 3f1)

This worked for me, thanks.

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