Battery life atrocious

[fcgiii]

I have an HP Envy 17" laptop bought in 2016. The battery life had deteriorated to less than an hour so I ordered another battery from Amazon for $30. On the new battery now for about 3 months. The battery life is worse, lasts less than 30 minutes. Worse, when it has been plugged in all day the battery says 57%.

I ran the HP diagnostic on the battery. It said no battery detected. 

i am loathe to order another battery without knowing of it is the machine's fault or not.

Thanks in advance

[ub6424]

Hello @fcgiii 

Sorry to hear that you are having problems ... I would like to help you.

Please < calibrate > your battery ... like this

 (1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery" 

- Right click on "Microsoft ACPI-Compliant Control Method Battery"

- Click "Uninstall device"

- Confirm your choice if you see a popup notification

(2) Shutdown notebook

(3) Disconnect charger

(4) Press and hold <power> button for 30 seconds

(5) Connect charger and wait until battery is fully charged ( check LED indicator )

(6) Start notebook and log in to windows and wait a few minutes

(7) Shutdown notebook

(8) Test your <battery> Using HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(9) Please report your results