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Himanshu44
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Battery not charging above 70%

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N8M19PA 15AX122TU notebook
Microsoft Windows 10 (64-bit)

I have N8M19PA 15AX122TU Notebook it's not charging above 70% as guided by website i performed all steps but while installing BIOS it's saying this update is not for your device.Please guide further.Need to fix this issue as soon as possible.

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WAWood
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@Himanshu44 

Why are you trying to force a BIOS update? What makes you believe that is going to solve a hardware-related battery charging issue?

 

You can check the battery to some extent using Powershell built into Windows 10. as follows:
1) Press Windows key + X
2) Click Powershell in the menu
3) Type powercfg /batteryreport

This will generate a report and if you scroll down, you will see Design Capacity and Full Charge Capacity ratings. If the Full Charge Capacity is less than 50% of the Design Capacity, it is faulty and needs to be replaced.

Also note the figure alongside the "Cycle Count". This tells how many times the battery has been fully recharged. A typical battery can handle around 500 charge cycles, but some will fail sooner than that.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Himanshu44
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Thank you sir for replying on post after following your suggestions report says 

Design capacity - 41440 mwh

Charge capacity - 23443 mhw

In 2018 itself after 1 year of purchase it had full changed capacity 30,000mhw 

Also the BIOS installation step I was trying to perform as per community opinion posted for same problem on this platform only.

Please guide further.

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