09-03-2010 05:40 AM
my laptop model is dv 2911 tx and it is under warranty so i would like to know whether battery replacement will be covered under warranty or do i have to purchase a new one?
09-03-2010 08:56 PM
It should be, contact HP and ask, they will want you to run a battery test and get a failure code before they will replace it under warranty.
Any other Country http://welcome.hp.com/country/us/en/wwcontact_us.html
09-04-2010 10:34 PM
Has it passed the first year manufacturers warranty but have an additional year of warranty? Battery will only be replaced (if faulty with a warranty id number) on the first year of warranty. It is considered a consumable part.