cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
help808
New member
1 0 0 0
Message 1 of 2
264
Flag Post

Black screen after an update? HELP!!

HP Recommended
HP Pavilion - 15-cs0072wm

I did a update on my computer, it’s took forever and now after I enter in my password to get in my computer the screen is just black. I can see my mouse moving but the screen is just black. Please help!!

1 REPLY 1
Drimkit
Level 1
15 15 0 0
Message 2 of 2
Flag Post
HP Recommended

Try to go into safe mode and use one of the system restore points.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation