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HP Recommended
HP Laptop PC 15-dy2000 (2D115AV)
Microsoft Windows 11

Just bought this laptop. Unable to go into settings. I go into settings it opens the dialog box and then it disappears. Also, when using Power point it will not work in Presenter mode. Any ideas?

1 REPLY 1
HP Recommended

Hello @Lighthousecgm 

Sorry to hear that you are having problems ... I would like to help you.

(1) Let's look at the history of Windows updates, maybe one of the latest updates is responsible for the current problem. Since when does this problem occur?

 

(2How to view update history on Windows 11

 

(3) Please report your results ( screenshots ... )

 

Kind regards

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