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Brightness is stuck at max in my hp laptop HP Pavilion AU111TX windows 10

HP Recommended
HP Pavilion AU111TX
Microsoft Windows 10 (64-bit)

brightness up keyboard key stopped working, even if I lower the brightness every time it gets increased by itself to max level again and again. and also I've observed that left shift + c is not working. please help me. I've updated all the software from HP support assistant but still, the problem persists, someone please help me with this.

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