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angelosg
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Message 1 of 2
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Flag Post

Camera icon flashing on screen

HP Recommended
Envy x360 15-ee0002na Convertible Laptop
Microsoft Windows 10 (64-bit)

I have an issue with the camera icon flashing on the screen.

 

I have followed some troubleshooting steps but nothing has worked.

 

camera icon issue.PNG

 

Please can you help me to fix it as it is slowing down my laptop considerably and also I need my latpop for university.

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@angelosg

 

Welcome to the HP support community.

 

You might need to uninstall the webcam driver.

To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on the Uninstall Device button.

Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes. (this would automatically reinstall the best drivers for it)

 

Once done, I suggest you install all the latest pending Windows updates as below and check if it helps.

  1. Go to “settings” and click on “update and security”.
  2. Under tab “Windows update”, click on the icon “check for updates”.
  3. Then once you find the pending updates install it and check.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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