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- Can't delete account because privacy form fails always.

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10-06-2024
11:01 AM
- last edited on
10-06-2024
01:55 PM
by
SNicollas
I tried following the official recommendations to delete my account.
As you can see it can not be completed, it always creates a POST request with 401.
As an EU citizen, I have the right to file and get my data deleted. It is not enough that I have to go through 10 additional pages and hoops and forums to delete my data, which is CLEARLY a dark pattern to stop users from deleting their data, but also, the site which is supposed to be the solution DOES NOT work (I am starting to think this is "by accident").
I would like this problem resolved [Content Removed]. No way to call, ticket or email customer support... This was the last time I spent money on any of your "products".
10-08-2024 07:23 AM
Hi @Liquefy9498,
Welcome to the HP support community.
Please help us with your HP unit serial number or the product number on a private message for further assistance.
Here is the link to find the product number:- Click here
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Alden4
HP Support
HP Support Community Moderator