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Can't find Care Pack info that was supposed to be emailed to me?

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I just purchased a new Chromebook 14 and got the 2 year CP and I wanted to look it over before my computer gets here.           I'm not sure if there's supposed to be a link in the email but it says it was sent to me . Any ideas??

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HP Support Agent
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@chipperw17

 

Welcome to HP support community.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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