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ecstazy
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Message 1 of 5
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Can't find a workaround for Laptop Hotkeys like luminosity and volume control.

HP Recommended
15-da0204nq
Microsoft Windows 10 (64-bit)

Hi guys, I have a problem with my hotkeys for luminosity, volume and others that don't work. I tried searching the driver related to my laptop but on the drivers page it doesn't exist. I tried contacting support, but I can't seem to get any response because I don't have live support in my country and  they won't help me from US/Canada website.

 

Anybody knows what I can do to make the hotkeys work? Thank you in advance.

 

I also have Windows 10 Version 20H2 ( build 19042.804)

4 REPLIES 4
Paul_Tikkanen
Level 21
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Message 2 of 5
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HP Recommended

Hi:

 

Did you try installing the HP system event utility from your PC model series' support page?

 

HP 15-da0000 Laptop PC Software and Driver Downloads | HP® Customer Support

 

That is the program that enables the Fn keys.

 

This package contains the HP System Event Utility, which enables special function keys on supported notebook models to be programmed. For example, HP System Event Utility enables users to press the Fn+ESC keys to view system information. This package is provided for supported models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101543.exe

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ecstazy
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Hi, thx for the response. Unfortunately I tried to install it and it tells me that it's already installed. A command prompter shows up that tells me that and press any key.

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ecstazy
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Tried to install it from the setup in the installation folder. It installs but never works, tried to restart also the laptop.

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Paul_Tikkanen
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HP Recommended

You're very welcome.

 

Sorry that software file didn't install for you.

 

Unfortunately, I don't have any other suggestions for you to try.

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