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HP Recommended
HP Pavilion 17-ab001ur (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Replaced the hard drive with an SSD 1Tbt. the original one stopped working. Recovered the system. I downloaded the drivers from the HP website. But didn't get the driver for HP Pavilion Notebook motherboard. Email the driver to me, please. Searching the site did not return any results. The assistant writes - all drivers are installed.Снимок экрана 2021-09-23 063606.png

3 REPLIES 3
HP Recommended

Hi:

 

Can you translate in English what those devices are?

 

For now, see if these drivers work...

 

Chipset installation utility.  Install and restart the PC.

 

10.1.18243.8188

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101370.exe

 

Intel Dynamic Platform and Thermal Framework Client Driver

 

8.5.10103.7263

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96724.exe

 

SD card reader:

 

https://ftp.hp.com/pub/softpaq/sp78001-78500/sp78362.exe

 

HP Recommended

Thank you very much for the help.
Helped a lot Chipset installation utility.
Now my device manager looks like this.
Unfortunately, the Windows series I have one lingual.
So I translated some meanings for you.

 

1.properties: unknown device
2. intelligence
3.unknown device
4.id equipment
5.value :

ACPI\VEN_INT&DEV_3400
ACPI\INT3400
*INT3400

 

BluetoothRfoommServerlnseсure
id equipment:
BTHENUM\{98b97136-36a2-11ea-8467-484d7e99a198}_VID&0001038f_PID&1200
BTHENUM\{98b97136-36a2-11ea-8467-484d7e99a198}_LOCALMFG&0002

SMS/MMS
id equipment:
BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_VID&0001038f_PID&1200
BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002

6. Other devicesнеизвестное устройство.pngСнимок экрана 2021-09-24 090939.png

HP Recommended

You're very welcome.

 

The Intel Dynamic Platform and Thermal Framework Client Driver should have installed the ACPI\INT3400 device.

 

See if you can manually install the driver by doing this...

 

Go to the device manager.  Click on the ACPI\INT3400 device needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the Browse my computer for drivers option and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp96724.

 

Make sure the Include subfolders box is checked and see if the driver installs that way.

 

Here is a partial copy and paste of the driver setup information file that shows driver support for that hardware ID.

 

[Manufacturer]
%INTEL%=INTEL, NTamd64.10.0

[INTEL.NTamd64.10.0]
%INT3400.DeviceDesc% = DptfAcpi,ACPI\INT3400
%INT3401.DeviceDesc% = DptfAcpi,ACPI\INT3401
%INT3402.DeviceDesc% = DptfAcpi,ACPI\INT3402
%INT3403.DeviceDesc% = DptfAcpi,ACPI\INT3403
%INT3404.DeviceDesc% = DptfAcpi,ACPI\INT3404
%INT3405.DeviceDesc% = DptfAcpi,ACPI\INT3405
%INT3406.DeviceDesc% = DptfAcpi,ACPI\INT3406
%INT3407.DeviceDesc% = DptfAcpi,ACPI\INT3407
%INT3408.DeviceDesc% = DptfAcpi,ACPI\INT3408
%INT3409.DeviceDesc% = DptfAcpi,ACPI\INT3409

 

The other two devices are related to a device you have connected to the PC and unfortunately, I would not be able to help you with that.  There are no drivers from HP for it.

 

I solved the SMS/MMS problem by removing the device from my device list in the Windows control panel, which happened to be a Nokia Windows phone.

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