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LCordeiro
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Solved!

Can't find drivers to Laptop gamer HP Pavilion 15-cx0011np

HP Recommended
Laptop gamer HP Pavilion 15-cx0011np
Microsoft Windows 10 (64-bit)

Hi community!

After updating the bios with the official hp tool,  the error 'unknow processor' appeared. I'm trying to downgrade the bios version, but the truth is that for this recent model (HP Pavilion 15-cx0011NP gamer laptop) I can't find the drivers because the model is not recognized, in hp support site. 

Thanks!

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Accepted Solutions
Dragon-Fur
Level 16
Level 16
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Message 2 of 2
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@LCordeiro 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

Try / Consider

Use the Product Series Home and Drivers pages

HP Pavilion Gaming 15-cx0000 Laptop PC 

 

and

Software and drivers for HP Pavilion Gaming 15-cx0000 Laptop PC 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

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1 REPLY 1
Dragon-Fur
Level 16
Level 16
35,359 20,349 3,274 11,878
Message 2 of 2
Flag Post
HP Recommended

@LCordeiro 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

Try / Consider

Use the Product Series Home and Drivers pages

HP Pavilion Gaming 15-cx0000 Laptop PC 

 

and

Software and drivers for HP Pavilion Gaming 15-cx0000 Laptop PC 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation