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Solved!
Can't find drivers to Laptop gamer HP Pavilion 15-cx0011np
03-14-2021 03:16 PM

Hi community!
After updating the bios with the official hp tool, the error 'unknow processor' appeared. I'm trying to downgrade the bios version, but the truth is that for this recent model (HP Pavilion 15-cx0011NP gamer laptop) I can't find the drivers because the model is not recognized, in hp support site.
Thanks!
Solved! Go to Solution.
Accepted Solutions
03-14-2021 03:34 PM

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Try / Consider
Use the Product Series Home and Drivers pages
HP Pavilion Gaming 15-cx0000 Laptop PC
and
Software and drivers for HP Pavilion Gaming 15-cx0000 Laptop PC
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The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
03-14-2021 03:34 PM

====================================================================
Welcome to the HP Community.
Be Aware:
Do not respond to individuals who post phone numbers or email addresses.
Do not respond to individuals who ask you to provide private information in a public Post.
These people might be scammers trying to steal your information / money.
====================================================================
Try / Consider
Use the Product Series Home and Drivers pages
HP Pavilion Gaming 15-cx0000 Laptop PC
and
Software and drivers for HP Pavilion Gaming 15-cx0000 Laptop PC
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"

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