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HP Recommended
HP Chromebook - 14a-na0023cl
Chrome OS

I am suddenly unable to log into 5/3 Bank's online banking; no error messages, just 3 dots cycling as if it's processing.  Just started happening a couple of weeks ago.

 

I've tried clearing, resetting, logging in as a guest; nothing.  I'm able to get into via iPad, mobile app, etc.; just not this Chromebook.  I can get into everything else I usually do; other banks, utility sites, credit card, etc.; just not 5/3?

 

5/3 initially said they put something in to thwart cyber, now say it's just me and my computer.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.