Create an account on the HP Community to personalize your profile and ask a question
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
10-14-2021 10:30 AM
Product: don't know
I need to cancel my deceased mother's account that is being automatically debited from her bank account. How do we do this? I created my own login account just to pose this question; therefore I am not communicating from her account. Her account is separate. Please direct us on how to expeditiously cancel her account and end the automatic charges. Thank you.
1 REPLY 1
10-18-2021 10:32 AM - edited 10-18-2021 10:33 AM
I'd like to help!
I understand you are trying to cancel the instant ink account.
Cancel your HP Instant Ink service
Use your HP Instant Ink account to cancel your HP Instant Ink service.
Sign in to hpinstantink.com/signin.
Your HP Instant Ink account page opens.
In the Status area of your HP Instant Ink account page, a printer drop-down menu is available when there are multiple printers enrolled. Click the drop-down menu, and then select the printer you want to cancel.
Check the Print History or the HP ePrint address of the printer to confirm you have selected the correct printer.
Click My Account, and then click Account Settings.
Click Cancel my HP Instant Ink Subscription.
You receive an email confirmation of the cancellation. The cancellation finalizes at the end of the current billing cycle when the final charge processes successfully.
If you are unable to cancel the account, reach the HP Instant Ink team(contact info can be found on the home page) in your region for further assistance.
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community