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Cannot use CTRL in programs

HP Recommended
pavilion Gaming laptop 15-dk1009TX
Microsoft Windows 10 (64-bit)

my question is, how do i make CTRL related hoy keys (CTRL+V,CTRL+C,CTRL+A,CTRL+SPACE,CTRL...) in programs, in my case, a Game called Minecraft, I would need ctrl+ A,C,V to copy and paste, i can use it in chrome, but not in minecraft, holding CTRL +W should make you "run" in the game but it dose nothing ( Basically anything that needs CTRL doesn't work ) , and the lock key for different languages (CTRL+SPACE) doesn't work, any one know how to fix it (I already uninstalled the keyboard in operators already, and it didn't help ), if any one know how, i would be ever so Grateful, as i am a map creator and would really need it too work.

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Message 2 of 2
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HP Recommended

@ItsHofer Did you check if the issue occurs on an external keyboard?

While you respond to that, here's what you need to do:


I recommend you attempt the below steps to identify the cause of the failure and resolve it accordingly:

  • Try changing the keyboard layout/language and check if it works: Click here for steps.
  • Clean the keyboard with compressed air (blow compressed air in the gaps between keys). This removes some lint and dust. 
  • Shut down the laptop, remove the battery and cable for a moment, press and hold the start button for 60 seconds
  • Replace the battery, restart the notebook,
  • if the issue persists, perform an interactive hardware test on the keyboard using the steps mentioned on this link: Click here (look under "Running Component Tests > Keyboard test").

P.S: Welcome to HP Community 😉


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

I am an HP Employee

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