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Locked

‎05-19-2019 07:21 AM - edited ‎05-19-2019 07:22 AM

HP Recommended
Product: Hp
Operating System: Microsoft Windows 10 (32-bit)

 

Stuck here wont let me open AnythingStuck here wont let me open Anything

 

1 REPLY 1

‎05-19-2019 10:26 AM

HP Recommended

@Cemma79 

 

If you are still sitting staring at the stuck screen, press the power button on your computer and keep pressing it until the system shuts off.   Wait several seconds before rebooting (starting) the system.

 

Crashing the computer this way is certainly not something you want to do on a regular basis.

 

Assuming the computer hardware is OK (disks are "good", for example) and the Windows Operating system is OK (not stuck in the middle of an Update or dead for other reasons), then the controlled "crash" shutdown won't hurt the system and may clear whatever was going on at the time that Windows got stuck.

 

Next time you boot the computer...

Might best back up your personal data, if you can do so.  You know... just in case.

 

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Dragon-Fur

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