• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Envy x360
Microsoft Windows 10 (64-bit)

I am planning to buy a laptop from the HP US store. However, I would like to know what are the options, steps and T&C for me to purchase the Care Pack from HP Malaysia for that laptop. I contacted HP via email and WhatsApp regarding this but so far have not received any replies.

2 REPLIES 2
HP Recommended

Hi@N1ghtF0x,

 

Welcome to the HP Support Community!

 

Don't worry as I'll be glad to help, 

 

Care pack warranty will not be applicable for a different country, warranty is with 1 yr it will be covered under global warranty, If its care pack warranty needs to contact the country of purchase.

 

 

Hope that answers your question and you have a great day!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

HP Recommended

,

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.