-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Changing care pack on laptop from brother to my HP account

Create an account on the HP Community to personalize your profile and ask a question
04-01-2021 04:21 AM - edited 04-01-2021 04:40 AM
Hi there, I am after some help regarding the following issue,
My brother brought a laptop from HP a few weeks backs and now doesn't want it, I am looking at buying it off him but he has already activated the care plan that came with the laptop, is there any way that I can activate the care plan on to my HP account as I already have another HP laptop with a care-plan on ?
Kind Regards
04-01-2021 09:02 AM
====================================================================
Welcome to the HP Community.
Be Aware:
Do not respond to individuals who include phone numbers or email addresses in public posts.
Do not respond to individuals who ask you to provide private information in a public Post.
These people might be scammers trying to steal your information / money.
====================================================================
The Community does not have access to this type of information.
You need to Contact Care Pack Support.
At this writing, the contact number is included in the document (near the end).
UK - HP Care Pack services for HP Products
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Product Home
Enter the type and name of your HP device
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"