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‎01-21-2017 01:14 AM

HP Recommended
Product: HP G62-B20ER
Operating System: Microsoft Windows 7 (64-bit)

I can not find chipset driver!

http://support.hp.com/ru-ru/product/HP-G62-b00-Notebook-PC-series/4247533/model/5043986

 

THANKS FOR HELP 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-21-2017 07:25 AM

HP Recommended

Hi, @rus55:

 

The only chipset driver you should need for that model is the smbus controller driver, which I have zipped up and attached below.

 

To install the driver, download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

Go to the device manager and click on the smbus controller needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software, and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

View solution in original post

sp66185.zip
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6 REPLIES 6

‎01-21-2017 02:13 AM

HP Recommended

HI.

 

Install the following driver:
 
Intel Management Engine Interface Driver

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46944.exe

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
Was this reply helpful? Yes No

‎01-21-2017 02:31 AM

HP Recommended
 
this system does not meet the minimum installation requirements
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‎01-21-2017 03:34 AM

HP Recommended
@rus55 wrote:
 
this system does not meet the minimum installation requirements

If it does not work enter the control panel, system, the device manager, on the device that is missing right click, properties, details, copy and attach the hardware IDs.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
Was this reply helpful? Yes No

‎01-21-2017 07:25 AM

HP Recommended

Hi, @rus55:

 

The only chipset driver you should need for that model is the smbus controller driver, which I have zipped up and attached below.

 

To install the driver, download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

Go to the device manager and click on the smbus controller needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software, and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

sp66185.zip
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‎01-23-2017 09:52 AM

HP Recommended

 

 

MAGICIAN! THANKS!

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‎01-23-2017 10:08 AM

HP Recommended

You're very welcome.

Was this reply helpful? Yes No
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