01-05-2017 10:02 PM - last edited on 01-05-2017 10:07 PM by Omar-E
I have a brand new HP Envy Laptop. Sometimes when I start it, the computer gets hot, on the left side near the USB port. It gets so hot that you can't touch it. After, shutting it down (sometimes more than once) I can get it to work as it should. However, even when it is hot, the computer still works.
I have Kaspersky Total Protection on my computer and that may be the reason it has not exploded.
Is anyone having the same problem? Please write to me and let me know: [Personal Information Removed]
01-05-2017 11:05 PM
Welcome to forum William400.
Get an external fan for your computer.
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01-08-2017 02:56 AM
Thank you for your quick response. but, an external fan would not help me much. The problem, as I said, is that the left side of the computer, where the USB port is located, gets extremely hot (This happens sometimes; not all the time), so hot that you can't touch it. this is a scary situation; hopefully nothing serious will happen (I hope HP is listening).