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‎12-03-2020 05:18 PM - last edited on ‎12-03-2020 05:22 PM by Moderator

HP Recommended
Product: HP 15" Touch Laptop AMD Athlon 8GB RAM 256GB SS
Operating System: Microsoft Windows 10 (64-bit)

Hi! Laptop [personal info removed.]. Trying to connect 3rd monitor. Have a 24" connected but the other 24" monitor my pc can't detect it. Tried usb-c hdmi adapter then tried usb-c hdmi 6ft cable and pc still wont detect 3rd monitor. Laptop has one HDMI and one USB-C and the other side has 2 regular USB ports.  College student and need to see multiple docs pls help thank u!

1 REPLY 1

‎12-03-2020 08:37 PM

HP Recommended

@creyes2023 

 

What is your machine ? Does it USB-C port support Alt mode ? If not, you can't use USBC-C to HDMI cable to connect to an external monitor.

 

Please use the following way to find out the model/product of your machine
 

                  https://support.hp.com/us-en/document/c00033108

 
  Please do NOT post its Serial number (s/n).

Regards.

BH
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