04-15-2012 01:32 AM
I have a brand new HP Pavilion dv6-6137so which I want to connect to an also brand new HP 2311x monitor. This works just fine if I use VGA . But when I try to connect the notebook to the monitor with a hdmi cable, the monitor stays black (with the message "check your cable" or something similar).
Is there something I could do to make the hdmi connection work - and in that case what? Or do I have to be content with the VGA connection to the external monitor?
Thanks in advance to anyone nice enough to try and help!
04-17-2012 07:29 PM - last edited on 04-19-2016 09:27 AM by OscarFuentes
See this document
Your particular model of monitor should auto detect the input source, so you can skip that step in the guide. More information about your monitor can be found in the "getting started" section on this page.
04-18-2012 12:32 PM
It might be worth noting that I have an HP 2711x that I use at home with multiple inputs myself. I have recently run into a situation where the auto-detect doesn't seem to find the input source. For me, this issue has only occurred very infrequently, but the solution I found was to unplug the power cable on the back of the display and then plug it back in. Perhaps this might help fix your problem if it is only occuring infrequently.
Hope this helps.
04-30-2012 03:00 AM
However, that page describes exactly what I already did. The computer seems to detect the screen, but the screen remains blank (it keeps shutting down and then turn itself on by itself, though still blank). I'll try following those instructions again later today, though it probably won't work this time either.
I guess I could call the HP Technical support too, to see if they have a solution.
04-30-2012 03:09 AM
I tried a couple of times to connect the computer to the screen the other week. It only worked with the VGA connection - not once with the HDMI connection. I'll try again later today, but I'm not even sure it's possible to connect a HP notebook to an external HP external screen through HDMI. Doesn't seem so. The VGA connection works fine though.
05-07-2012 08:56 PM
Thanks again! It turns out that connecting the notebook and the external screen through a dvi-hdmi adapter solved the problem. It all works perfectly now. For some reason hdmi to hdmi doesn’t work with this equipment – but as mentioned, adding the adapter solves the problem. So now I'm happy with it all!