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Diable Synaptic Touchpad

HP Recommended
Microsoft Windows 10 (64-bit)

I have a one-year old HP laptop (Model #15-bw)11dx) and would very much like to be able to disable the Synaptics touchpad, as I prefer to use an external mouse.  This was a easy process on my former laptop, but I have been unable to make this happen on this current device.


Any suggestions?

HP Support Agent
HP Support Agent
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HP Recommended

@LynARW Welcome to HP Community!


I understand that you would like to disable the touchpad.


Please perform the below steps and check.


To disable the Double Tap to Enable or Disable TouchPad feature, open the TouchPad tab in Mouse Properties.

  1. Click Start , and then type mouse in the search field.

  2. Click Change your mouse settings.

  3. Click Additional mouse options.

    Clicking on Additional mouse options

  4. In Mouse Properties, click the TouchPad tab.


    Some HP notebooks have an HP Control Zone tab. If your notebook has this tab, open it and click HP Control Zone Disable.

    If the properties window does not have a TouchPad option, then the TouchPad functionality is not available.

  5. Uncheck Double Tap to Enable or Disable TouchPad.


    If the option is not available on the Mouse Properties window, click Settings to open the Synaptics Control Panel. On the Click tab, uncheck Double Tap to Enable or Disable TouchPad.

  6. Click Apply, and then click OK.


Please refer to the below link as well.


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